Free Worldwide Shipping

FAQ

Ordering & Payments

What Payment Methods Do You Accept?
We accept all major credit cards: American Express, Visa, Mastercard and PayPal as well.

Is COD (Cash On Delivery) Accepted?
Sorry, but at this moment we only accept payments via PayPal or Credit Card.

What Are The Shipping Costs?
We work hard to offer you Free Shipping, that is our policy and approach. So you don't need to worry about the shipping costs.

What Countries Do You Ship To?
We deliver worldwide except for Belarus, China, and Guatemala.

What To Do If My Credit Card Payment Gets Rejected?
Some customers have reported issues while trying to pay with their credit card.

They receive a message saying "Payment declined", "Invalid Credit Card" or something along these lines during checkout (the exact message depends on your CC company).

If this is your case you may pay using PayPal. No, you don't need to have a PayPal account or create one, just follow these simple instructions to pay via PayPal with your credit card.

What If My Currency Is Not USD?
All orders are processed in USD. When the currency you are paying with is different from the default currency, it will be converted automatically based on the currency exchange rate for that day. Please note that additional fees from your financial provider may apply.

Shipment & Delivery

What Are The Shipping Times?
The shipping and delivery time may vary depending on your location and the item you ordered. We ship directly from our manufacturer to save on costs.

Often this means that your order is shipped from overseas, and delivery times may be slightly longer than with the local delivery. Here are the general shipping times by country (often it will be faster than that):

USA: 20 - 30 business days
UK:20 - 30 business days
Australia:20 - 30 business days
Canada:20 - 30 business days
Western Europe:20 - 30 business days

Where Is My Tracking Number? 
You will receive an email with the tracking number as soon as your order has been shipped. Orders are usually processed within 1-5 business days.